Bulk Operations Guide

Last updated: April 24, 2026

Bulk Operations

Bulk operations allow you to perform actions across multiple devices simultaneously, saving significant time when managing large client portfolios. You can target all devices for a specific client or across your entire portfolio.

Starting a Bulk Scan

  1. Navigate to Bulk Operations in your partner dashboard.
  2. Select the operation type: Quick Scan, Full Scan, or Custom Scan.
  3. Choose the scope: a specific client, multiple clients, or all clients.
  4. Click Start Bulk Scan. The operation will be queued and dispatched to all targeted devices.

Bulk Definition Updates

Keep all devices up to date with the latest virus definitions:

  1. Select Update Definitions from the operation type dropdown.
  2. Choose the target scope (specific client or all clients).
  3. Click Start Update. Each device agent will download and apply the latest definitions.

Bulk Patch Checks

Verify the patch status across your portfolio:

  1. Select Check Patches from the operation type dropdown.
  2. Choose the target scope.
  3. Click Start Patch Check. Each device will report its current OS and security patch status.

Job Tracking and Progress Monitoring

Once a bulk operation is started, you can monitor its progress in real time:

  • Job Status — Each bulk operation is tracked as a job with statuses: Queued, In Progress, Completed, or Failed.
  • Progress Bar — A visual indicator showing the percentage of devices that have completed the operation.
  • Device-Level Results — Click on any job to see per-device results, including success/failure status and any error messages.
  • Retry Failed — If some devices failed (e.g., they were offline), you can retry the operation for only the failed devices.

Best Practices

  • Schedule bulk scans during off-peak hours to minimize impact on client workstations.
  • Run definition updates before bulk scans to ensure the latest signatures are used.
  • Use patch checks after operating system update cycles to verify compliance.
  • Review bulk operation results within 24 hours and follow up on any failures.