Security Health Dashboard Guide
Security Health Dashboard
The Security Health Dashboard gives you an aggregate view of the security posture across all your clients and devices. It is designed to help you identify issues at a glance and prioritize your response.
Aggregate Overview
At the top of the dashboard, you will see summary statistics including:
- Total Clients — The number of active client accounts under your management.
- Total Devices — The total number of registered devices across all clients.
- Overall Protection Score — A weighted percentage reflecting the health of your entire portfolio based on scan recency, definition freshness, patch status, and threat count.
- Active Threats — The total number of unresolved threats detected across all devices.
Understanding Protection Scores
The protection score is calculated per device and then aggregated across clients. The score considers:
- Scan Recency — Whether the device has been scanned within the last 7 days.
- Definition Freshness — Whether virus definitions are current (updated within 48 hours).
- Patch Status — Whether all critical security and OS patches have been applied.
- Threat Count — The number of active (unresolved) threats on the device.
A score of 90–100% indicates excellent protection. Scores between 70–89% suggest attention is needed. Below 70% requires immediate action.
Device Health Grid
The device health grid displays each device as a tile with color-coded status:
| Color | Status | Criteria |
|---|---|---|
| Green | Healthy | No active threats, definitions current, patches applied, scanned recently |
| Yellow | Warning | Outdated definitions, pending non-critical patches, or scan overdue |
| Red | Critical | Active threats, missing critical patches, device offline, or protection score below 50% |
Threat Summaries
The threat summary panel shows a breakdown of detected threats by type (malware, adware, PUP, rootkit, suspicious file) and severity. Click on any threat type to drill down into the affected devices and take action.
Critical Alerts List
The critical alerts section highlights the most urgent issues requiring immediate attention, such as:
- Devices with active malware infections
- Devices that have been offline for more than 24 hours
- Critical security patches not applied within 48 hours of release
- Failed scan operations